Delivery Information

UK Orders

At ChristmasontheLakes.com we aim to dispatch your goods the same working day if ordered before 9am. Orders after 9am will be dispatched the following working day. You will receive an email confirming the order has been dispatched.

Orders received after midday on Friday will be dispatched the following Monday.

Royal Mail - Standard Letter 1st Class

Dimensions & Weight no greater than - Length: 24cm, Width: 16.5cm, Depth: 0.5cm & Weight: 100g

Royal Mail - Large Letter 1st Class

Dimensions & Weight no greater than - Length: 35.3cm, Width: 25cm, Depth: 2.5cm & Weight: 750g

£1.50: 0 - 100g
£1.99: 101 - 250g
£2.50: 251g - 500g
£3.50: 501g - 750g

Courier Delviery - Parcel

£4.99: Standard Delivery (2 - 4 Days)
£9.99: Express Delivery (1 - 2 Days)

If you haven’t received your order within 5 working days of dispatch and haven’t received a card advising of attempted delivery, please contact us as soon as possible.

International Orders

We currently don't offer delivery outside of the UK via the website, however if you call we will try our best to accomodate you.

If you have any other questions regarding the delivery of an item, please do not hesitate to contact the customer service team via Santa@ChristmasontheLakes.com or 01539 422210.

Delivery Information

UK Orders

Royal Mail - Standard Letter 1st Class

Royal Mail - Large Letter 1st Class

Courier Delviery - Parcel

International Orders

Information

Customer Service

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